{"id":18409,"date":"2017-09-18T19:51:31","date_gmt":"2017-09-18T14:21:31","guid":{"rendered":"https:\/\/blog.resellerclub.com\/?p=18409"},"modified":"2018-12-28T11:54:50","modified_gmt":"2018-12-28T06:24:50","slug":"get-most-out-of-your-facebook-reviews","status":"publish","type":"post","link":"https:\/\/www.resellerclub.com\/blog\/get-most-out-of-your-facebook-reviews\/","title":{"rendered":"Get Most Out of Your Facebook Reviews"},"content":{"rendered":"

One day a customer wrote this on our Facebook Page: <\/span><\/p>\n

\u2018This is such a fantastic time saving piece of tech. Saves so much time in developing sites\u2019 <\/span><\/i><\/p>\n

17 words of pure customer satisfaction. <\/span><\/p>\n

17 words perfectly describing our product.<\/span><\/p>\n

17 words of an actual benefit. <\/span><\/p>\n

You can\u2019t buy this. You can\u2019t force your customer love. It is a result of a transparent, two way appreciation between a product and a customer. <\/span><\/p>\n

And in order to reach, nurture and amplify the positive customer relationship you have to pay attention to Facebook and their reviews section. <\/span><\/p>\n

Reviews and testimonials are part of any web presence and web designers need to particularly look at the trends in order to provide the best solutions for their clients. <\/span><\/p>\n

Having in mind that most of the testimonial pages on the websites are strongly curated and poorly maintained, adding user generated content from social media platforms that actually updates regularly, can improve website’s\u2019 relevance and increase trust from the web visitors. <\/span><\/p>\n

Therefore, paying attention what Facebook develops in this segment can be strongly utilised by web designers and their approach in building user-centric websites. <\/span><\/p>\n

Before starting to see how to manage the Facebook reviews and sync them with websites, let\u2019s start by narrowing down the features provided by the Facebook reviews. <\/span><\/p>\n

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  1. The anatomy of a Facebook Review<\/b><\/li>\n<\/ol>\n

    By my definition a<\/span> Facebook review is a sentence, a word, or simply a star given by a person who had some kind of interaction with your company. <\/i><\/b><\/p>\n

    You might say that a Facebook review is like any other online review posted on any similar platform. <\/span><\/p>\n

    But there is a difference. Actually there are few differences that the Facebook platform can contribute to make their reviews stand out in the crowd of social review platforms. <\/span><\/p>\n

    Here are the most important ones: <\/b><\/p>\n