Knowledge Base
Categories: Credentials and IP Whitelisting
API Abuse Guidelines and Usage Limits
When you want to understand API usage policies and limits. This article explains API abuse guidelines and usage limits.
IMPORTANT: API Abuse
The API is provided to you to conduct normal business activities through your own interface(s). Any activity using the API, that causes loss or creates service degradation for other users, is constituted as abuse by us.
A few examples of API Abuse activities are stated below:
-
Sending a huge number of Check Availability commands for already registered domain names or Register Domain commands, repeatedly.
-
Adding a large number of Sub-Resellers and/or Customers who do not have any Orders.
Upon detection of API Abuse, we would take preventive action to mitigate abuse, as detailed below:
-
If the number of calls exceeds beyond a reasonable limit, your IP address will be temporarily blocked from accessing our servers, for a period of 24 hrs. During this time, you will be unable to make any calls to our Servers using the API. This block will be automatically cleared after 24 hours and an email notification to that effect will be sent to you. However, repeated abuse will result in permanent blocking of the Reseller account.
-
If the number of simultaneous connections from a single IP Address, increases beyond a certain number, the system would automatically drop these excessive connections of that Reseller.
Did you find this article helpful?