Fix Custom 403 Error Page Not Displaying in cPanel

When your custom 403 page does not appear as expected. This article explains why custom 403 pages may be blocked in cPanel hosting.

If you have set a 403 custom error page and you have "deny from all" rules in your .htaccess file, access to the 403 custom error page will also be denied.

The easiest way to resolve this issue is to allow access only to the 403 custom error page.

So, if you have the following rule defining your 403 error page:

ErrorDocument 403 /~cpanel_username/403.html

you should add the following rule to your .htaccess file:

403.html>
allow from all

in order to allow access to the 403 error page.