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Knowledge Base

Getting Started with Business and Enterprise Email Hosting

When you want to set up and start using Business and Enterprise Email Hosting. This article explains the essential steps including configuring DNS records, creating user accounts, setting up domain aliases, and accessing webmail.

Configure DNS settings for your Domain

For your email services to work, it is important that you specify the appropriate DNS records for your domain. DNS records enable queries for your domain to be directed to the server that stores your mails. No email accounts on your domain will be able to send or receive email unless you have added the required DNS records.
Click here to learn how to configure DNS settings for your Domain.

Add User Accounts

Once the DNS settings have been properly configured, your email service is ready to be used. Now, you need to create email accounts for users on your Domain. You can either add one user account at a time, or multiple accounts at once.
Click here to learn how to add a single Email account or Multiple email accounts.

These are the primary steps you need to take, to ensure that your users can send and receive emails. You may also configure several other aspects of your account, as described below.

Add Domain Aliases

Domain aliases enable you to point multiple domain names to your email service so that you can receive email on the same account for multiple domain names.
Click here to learn more about Domain aliases.

Add forward-only email accounts

Forward-only accounts do not have any storage of their own. They act as aliases for an actual mail account.
Click here to learn how to create a forward-only email account.

Add Mailing Lists

Mailing lists help you create groups of email addresses that can share information about a related topic.
Click here to learn how to add mailing lists.

Update your communication address

You must specify an email address that we can use to communicate with you for important information about your account.
Click here to learn how.

Login to Webmail

Webmail is an online interface that you can use to access, manage, and organize your email account. Typically, an email containing your login details is sent to your alternate email address when your account is created. When you log in for the first time, it is preferable to change the password to something that you are comfortable with. 

All the information you need for Webmail.


Configure your email account in your desktop email client

You can send and receive emails using any desktop-based email client such as Microsoft Outlook, Outlook Express, Mozilla Thunderbird, or any other. Desktop-based email clients allow you to compose emails even when you are offline – you would need to connect to the Internet only when you want to download mail or send emails that you have composed. In order to use an email client to send/receive emails, you would first need to configure your email account in an email client of your choice.

You can either configure your account on your Personal Computer or your Mobile device.

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