How Do I Export Billing Reports?
Summary
Use this article to learn how to export billing reports from the OrderBox Reseller Control Panel.
Getting Started
You can export various billing reports from the OrderBox Reseller Control Panel in CSV format. Once your request has been submitted, the selected report is generated and sent to the email address you provided as a CSV file.
Some commonly used billing reports include:
-
Transactions with Parent Reseller – Transactions between your reseller account and our account.
-
Transactions with Customers – Transactions for your customers.
-
Transactions with Sub-Resellers – Transactions for your sub-resellers.
-
Transactions with Parent - GST Break-up – GST breakup for transactions between your reseller account and us.
-
Transactions with Sub-Resellers and Customers - GST Break-up – GST breakup for transactions with your customers and sub-resellers.
Export a Billing Report
-
Log in to your OrderBox Reseller Control Panel.
-
Go to Tools → Reports → CSV Data Export.
-
From the Data to Export drop-down list, select the report you want to export.
-
Select the required date range.
-
Enter the email address where you want to receive the report.
-
Click Submit Request.
What Happens Next?
Once your request has been submitted, the selected report is generated and sent as a CSV file to the email address you provided.
The time required to generate the report depends on the selected date range and the number of transactions included in the report.
Need More Help?
If you are unable to export a billing report, raise a billing ticket and provide the following information:
-
Report selected for export
-
Date range selected
-
Email address used to receive the report
-
Screenshot of the error message (if applicable)
Providing these details helps us investigate the issue and assist you more quickly.