Knowledge Base
How to Create Forward-Only Email Accounts in Business and Enterprise Email
When you want to forward emails to one or more addresses without storing them. This article explains how to create forward-only email accounts in Business and Enterprise Email and manage email forwarding.
What is a forward-only email account?
A forward-only account is a virtual account that does not accumulate email sent to it, but instead forwards all email to one or more specified email addresses. You could use a forward-only account to direct emails for teams or departments of users to the individual user accounts. For instance, sales@yourcompany.com could forward emails to all members of your company’s sales team, or chemistry@yourcollege.com could forward emails to all staff in the chemistry department of your college.
Adding a forward-only email account:
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Go to Mail >> Add Forward Only Account in your control panel.
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Specify a host name for the account, e.g.billing@yourcompany.com
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Enter a list of email addresses to which you wish to forward all emails on this account, and click on Save.
You can also set a forwarding address for individual user accounts if you want. By doing so, a copy of all emails sent to that user would be sent to the address you specify
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