Title: How to Delete Email Accounts from an Enterprise Email Order  
PrimaryCategory: Business &amp; Enterprise Email  
Type: Procedural  
Tags: delete email accounts, enterprise email, mailbox reduction, email order, renewal requirement  
Source UI Terms: Control Panel, Order Information View, Delete Email Account(s), Accounts to be deleted, Delete Now, OK  
Source Reference: How to Delete Email Accounts from an Enterprise Email Order  

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### Procedural

Prerequisites:
- Ensure the Enterprise Email Order is active and not expired.  
- Email accounts currently in use cannot be deleted via this process and must be removed from the Email Administration interface.  

Steps:
1) Log in to your Control Panel.  
2) Search for the domain name with the Enterprise Email Order.  
3) Navigate to the **Order Information View** for that domain.  
4) Click the **Delete Email Account(s)** link.  
   Note: If your Enterprise Email Order has expired, you must renew your Order before you can delete any Email Accounts.  
5) Enter the number of **Accounts to be deleted**.  
6) Click the **Delete Now** button.  
7) Confirm the deletion by clicking the **OK** button.  

Warnings:
- Email Accounts currently in use cannot be deleted through this process and require deletion from the Email Administration interface.  
- Deletion of Email Accounts will not result in any refund.  
- You cannot delete Email Accounts on an expired Enterprise Email Order until it is renewed.  

Summary:
You can delete email accounts from your active Enterprise Email Order through the Control Panel by specifying the number of accounts to remove, but accounts in use require deletion via the Email Administration interface, and no refunds are issued for deletions.  

Evaluation Pairs:  
Q: How do I delete email accounts from my Enterprise Email service?  
A: Log in to the Control Panel, find your domain’s Order Information View, click Delete Email Account(s), enter the number to delete, click Delete Now, and confirm with OK.  

Q: Can I delete email accounts from an expired Enterprise Email Order?  
A: No, you must first renew the Enterprise Email Order before you can delete any email accounts.  

Q: Will I get a refund after deleting email accounts?  
A: No, deleting email accounts does not result in any refund.

When you want to reduce the number of mailboxes in your Enterprise Email service. This article explains how to delete email accounts, important conditions to review before deletion, and limitations related to active and expired accounts. 
<div class="alert alert-warning">Note:
<ul><li>
Email Account(s) currently in use cannot be deleted through the process mentioned below. Such Email Account(s) need to be deleted from the Email Administration interface.
</li><li>
Deletion of Email Account(s) will not result in any refund.
</li></ul>
</div>
<h2>To Delete Email Accounts from an Enterprise Email Order</h2>
<ol><li>
Log in to your Control Panel, search for the domain name for which you have purchased the Enterprise Email Order, and go to the Order Information View.
</li><li>
Click the Delete Email Account(s) link.
<div class="alert alert-warning">Note: If your Enterprise Email Order has expired, you will not be able to delete Email Accounts until you have renewed your existing Order.</div>
</li><li>
Mention the number of Accounts to be deleted.
</li><li>
Click the Delete Now button.
</li><li>
Confirm the deletion by clicking the OK button.
</li></ol>

When you want to reduce the number of mailboxes in your Enterprise Email service. This article explains how to delete email accounts, important conditions to review before deletion, and limitations related to active and expired accounts.