How to Enable and Configure Spam Filters in cPanel

When you want to filter spam emails in your hosting account. This article explains how to enable Spam Filters in cPanel, configure spam settings, set spam threshold, and manage whitelist and blacklist email addresses.

In order to filter out unwanted messages/spams, you can activate the Spam Filters anti-spam tool from cPanel.

Enable Spam Filters

Log into cPanel.
Under Email Section, Click on Spam Filters
Spam Filters will be disabled by default so you will need to enable it
To do so, Enable Process New Emails and Mark them as Spam option
Under the Spam Filters option, click on the Show Additional Configurations option
Click on 'Auto-Delete Spam'

Whitelist/Blacklist any of the Email accounts

Enabling this option, you can automatically delete those messages whom Spam Filters marks as spam. i.e., with a Spam score of “5” or higher will be deleted. You can set the spam score from the Spam Threshold Score. Default and Recommended Spam score is "5."

Follow these steps to Whitelist an Email address

Click on Edit Spam Whitelist Setting and select Add a new whitelist_from item.
Inside whitelist_from, You can do as mentioned below.
user@yourdomain.com -- If you want to whitelist an email account.
*@yourdomain.com -- If you want to whitelist all the email accounts of any domain.
Click on Update whitelist to save the settings.

Follow these steps to Blacklist an Email address

Click on Edit Spam Blacklist Setting and select Add a new blacklist_from item.
Inside blacklist_from, You can do as mentioned below.
user@yourdomain.com -- If you want to Blacklist an email account.
*@yourdomain.com -- If you want to Blacklist all the email accounts of any domain.
Click on Update Blacklist to save the settings.