Title: How to Reduce the Number of Active Email Accounts in a Business Email Order  
PrimaryCategory: Business &amp; Enterprise Email  
Type: Procedural  
Tags: email_account_deletion, business_email_order, control_panel, account_management, no_refund, deletion_limits  
Source UI Terms: Control Panel, Order Information, Delete Email Account(s), Delete Now, OK  
Source Reference: How to Reduce the Number of Active Email Accounts in a Business Email Order  

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### Procedural

When you need to reduce the number of active mailboxes in your Business or Enterprise Email order, you can delete email accounts from your Business Email Order via your Control Panel.

**Note:**  
- Email accounts currently in use cannot be deleted using the steps below. Such accounts must be deleted through the Email Administration interface.  
- Deletion of email accounts does not result in any refund.  

#### To Delete Email Accounts from a Business Email Order

1) Log in to your **Control Panel**, search for the domain name associated with your Business Email Order, and navigate to the **Order Information** view.  
2) Click the **Delete Email Account(s)** link.  
   Note: If your Business Email Order has expired, you must renew it before you can delete any email accounts.  
3) Enter the number of **Accounts to be deleted**.  
4) Click the **Delete Now** button.  
5) Confirm the deletion by clicking the **OK** button.  

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Summary:  
You can reduce active email accounts in your Business Email Order by deleting accounts via the Control Panel&#39;s Order Information section, but note that accounts in use must be deleted elsewhere and refunds are not provided for deletions.

Evaluation Pairs:  
Q: Can I delete an email account that is currently in use through the Control Panel?  
A: No, email accounts currently in use cannot be deleted through the Control Panel process; they must be deleted from the Email Administration interface.  

Q: Will I get a refund if I delete email accounts from my Business Email Order?  
A: No, deleting email accounts will not result in any refund.  

Q: What should I do if my Business Email Order has expired and I want to delete email accounts?  
A: You must renew your existing Business Email Order before you can delete any email accounts.

When you want to reduce the number of active mailboxes in your Business or Enterprise Email order. This article explains account removal limits and order requirements.
 
You may delete Email Accounts from your Business Email Order from within your Control Panel.
<div class="alert alert-warning">Note
<ul><li>
Email Account(s) currently in use cannot be deleted through the process mentioned below. Such Email Account(s) need to be deleted from the Email Administration interface.
</li></ul>
<ul><li>
Deletion of Email Account(s) will not result in any refund.
</li></ul>
</div>
<h2>To Delete Email Accounts from a Business Email Order</h2>
<ol><ol><li>
Log in to your Control Panel, search for the domain name for which you have purchased the Business Email Order, and go to the Order Information view.
</li><li>
Click the Delete Email Account(s) link.
<div class="alert alert-warning">Note If your Business Email Order has expired, you will not be able to delete Email Accounts until you have renewed your existing Order.</div>
</li><li>
Mention the number of Accounts to be deleted.
</li><li>
Click the Delete Now button.
</li><li>
Confirm the deletion by clicking the OK button.
</li></ol></ol>

a guide on removing an email account When you want to reduce the number of active mailboxes in your Business or Enterprise Email order. This article explains account removal limits and order requirements.on your Business Email Order