How to Reload Cache in SuperSite or PartnerSite
When storefront changes do not appear after updates. This article explains how to reload cache in SuperSite or PartnerSite.
The SuperSite is built from multiple HTML files, images and CSS. A lot of other information such as branding, selling preferences and pricing details are picked up from the control panel and collectively displayed on the SuperSite.
When a visitor accesses the SuperSite, all of these individual items are called and blended together to be served as a single page.
In order to boost performance, the SuperSite downloads all of this information and stores it locally (cached), so it does not have to query the backend servers each time the site is accessed.
When you make any of the following changes in your control panel, the cache needs to be reloaded for those changes to reflect on the SuperSite:
- Branding Settings
Changes made to your branding settings such as Fully branded URLs, Brand Prefix, or the Name Servers
- Selling preferences
Changes made to your selling preferences such as Enabling or Disabling a product sign-up
- Plans and Pricing
Adding or modifying the plans or changing your selling prices
- Default Name Server information
Name servers to be used by default for new domain registrations
- Payment information
Other offline payment information displayed on the checkout page. You can set this in your control panel at "Settings" » "Finance & Billing" » "General Settings"
- Payment Gateway
When you add a new payment gateway or modify the existing payment gateway
- Legal Agreements
These are the legal agreements between your customers / sub-resellers and yourself. You can edit these in your control panel at "Settings" » "Control Panel"
- Promo Settings
When you activate a new promo or terminate/modify an existing promo, you must reload the cache for the new settings to reflect on the SuperSite. It is advisable that you reload the cache at the start of every month as certain promos are time-bound and expire at the end of the month.
Here's how to reload the cache:
- Login to your Reseller control panel
- Navigate to "Tools" » "Reload SuperSite & PartnerSite Cache" » "All SuperSite & PartnerSite Settings"
Here's a screenshot to illustrate this:
If you make any changes in the SuperSite contents or design (HTML, CSS, Images, etc.) via the SuperSite customization panel, then you must reload the cache from the SuperSite Admin Area for those changes to reflect on the site.
Here's how to reload the cache from the SuperSite Admin Area:
- Launch the SuperSite customization panel
- Click on the "Reload Cache" button on the menu bar
- Select "All Settings" and click on the "Reload" button
Here's a screenshot to illustrate this:
