Knowledge Base
Categories: Set Up Email Apps
How to Set Up Business and Enterprise Email in Outlook 365
When you want to configure Business or Enterprise Email in Outlook 365. This article explains how to set up Business and Enterprise Email in Outlook 365.
Locating the Email Client Configuration settings
Before you can start configuring your Email Account, you will first need to understand and find the settings needed for the configuration as follows.
Non-SSL Hostnames
If you are configuring your Email Client using your branded hostnames, you will not be able to use the SSL ports. In this case, you can use the following hostnames.
| Outbound Server SMTP | smtp.domainname.com | port 25/587 |
|---|---|---|
| Inbound Server IMAP | imap.domainname.com | Port 143 |
| Inbound Server POP | pop.domainname.com | Port 110 |
The domainname.com in the above example needs to be replaced with your domain name. For example, if your domain name is example.com, the above-mentioned hostnames will be as follows.
smtp.example.com
imap.example.com
pop.example.com
SSL Hostnames
Our Email infrastructure supports TLS/SSL configurations on an Email Client too. We support STARTTLS on SMTP and SSL on IMAP and POP. Based on the product you have with us, you can use one of the following configurations.
Free Email or Business Email
Our Free Email and Business Email infrastructure is set up in two data centers. Depending upon where your order is provisioned, you will need to use one of the following hostnames.
Configuration 1:
| Outbound Server SMTP (STARTTLS) | imap.mailhostbox.com | Port 25/587 |
| Inbound Server IMAP (SSL) | imap.mailhostbox.com | Port 993 |
| Inbound Server POP (SSL) | pop.mailhostbox.com | Port 995 |
Configuration 2:
| Outbound Server SMTP (STARTTLS) | us2.smtp.mailhostbox.com | Port 25/587 |
| Inbound Server IMAP (SSL) | us2.imap.mailhostbox.com | Port 993 |
| Inbound Server POP (SSL) | us2.pop.mailhostbox.com | Port 995 |
Note
1. By default, all new orders are required to use Configuration 2. However, if you have old orders, you may need to use Configuration 1.
2. If you want to know for sure which configuration you need to use, you can simply go to your Email Admin Dashboard and go to Mail >> DNS Configuration.
You will find your configuration under the heading Branding Configuration.
1. By default, all new orders are required to use Configuration 2. However, if you have old orders, you may need to use Configuration 1.
2. If you want to know for sure which configuration you need to use, you can simply go to your Email Admin Dashboard and go to Mail >> DNS Configuration.
You will find your configuration under the heading Branding Configuration.
Enterprise Email
If you have the Enterprise Email with us, the configuration is pretty straightforward as follows.
| OutBound Server SMTP (STARTTLS) | us3.smtp.mailhostbox.com | Port 25/587 |
| Inbound Server IMAP (SSL) | us3.imap.mailhostbox.com | Port 993 |
| Inbound Server POP (SSL) | us3.pop.mailhostbox.com | Port 995 |
Configuring your Email Client
Now that you have located and identified the settings you need, you can proceed to configure your Email Client accordingly. Based on which product you have with us viz. Free Email, Business Email, or Enterprise Email, you can use the above-mentioned configurations: SSL hostnames or Non-SSL hostnames to configure your Email Account on the Email Client of your choice.
Outlook 365
This section will take you through a step-by-step guide on how to configure your Email Account with us on Microsoft Outlook 365. Again, the configuration is very similar to Microsoft Outlook 2016/2019 with minor differences in UI.
Note: We will be configuring the email account using SSL Hostnames for SMTP and IMAP protocols.
Step 1: Launch Microsoft Outlook 2016 on your computer. If you are launching it for the first time, you will directly see the window as shown below. If you have already configured some other email accounts on Outlook already, you can click on File Menu > Add Account to see the window as shown below.
Step 1: Launch Microsoft Outlook 2016 on your computer. If you are launching it for the first time, you will directly see the window as shown below. If you have already configured some other email accounts on Outlook already, you can click on File Menu > Add Account to see the window as shown below.
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Enter your Email Address
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Check the box that reads “Let me set up my account manually”
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Click on Connect
Step 2: Select POP or IMAP depending upon the Incoming Protocol you prefer. In this article, we have selected IMAP.
Step 3: Refer to the tables in the Locating the Email Client Configuration settings section above and based on your preferences, enter the respective hostnames, port numbers, and encryption methods for the Incoming Mail and Outgoing Mail servers.
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Click on Next.
Step 4: Enter the password for your email account with us and click on Connect.
Step 5: Your email account has been configured successfully!
- Click on Done to conclude the process.
Step 6: You can now send and receive emails on your Email Client.
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