How to Set Up Business and Enterprise Email in Windows Mail

When you want to configure Business or Enterprise Email in the Windows Mail app. This article explains how to set up Business and Enterprise Email in Windows Mail.

Locating the Email Client Configuration settings

Before you can start configuring your Email Account, you will first need to understand and find the settings needed for the configuration as follows. 

Non-SSL Hostnames

If you are configuring your Email Client using your branded hostnames, you will not be able to use the SSL ports. In this case, you can use the following hostnames. 

The domainname.com in the above example needs to be replaced with your domain name. For example, if your domain name is example.com, the above-mentioned hostnames will be as follows.

smtp.example.com
imap.example.com
pop.example.com

SSL Hostnames

Our Email infrastructure supports TLS/SSL configurations on an Email Client too. We support STARTTLS on SMTP and SSL on IMAP and POP. Based on the product you have with us, you can use one of the following configurations.

Free Email or Business Email

Our Free Email and Business Email infrastructure is set up in two datacenters. Depending upon where your order is provisioned, you will need to use one of the following hostnames.

Configuration 1

Configuration 2

Note: By default, all new orders are required to use Configuration 2. 
However, if you have old orders, you may need to use Configuration 1.
If you want to know for sure which configuration you need to use, you can simply go to your Email Admin Dashboard and go to Mail >> DNS Configuration
You will find your configuration under the heading Branding Configuration

Enterprise Email

If you have the Enterprise Email with us, the configuration is pretty straightforward as follows.

Configuring your Email Client

Now that you have located and identified the settings you need, you can proceed to configure your Email Client accordingly. Based on which product you have with us viz. Free Email, Business Email, or Enterprise Email, you can use the above-mentioned configurations: SSL hostnames or Non-SSL hostnames to configure your Email Account on the Email Client of your choice.

 

Windows 10 Mail App

If you have a Windows 10 PC, it has the Windows Mail App installed by default that you can use to configure your email accounts. The Mail App is also on Windows 8 and its variants and you can use this article to configure your Email Account on Windows 8 as well.

Note: We will be configuring the email account using SSL Hostnames for SMTP and IMAP protocols.

Step 1: Launch the Windows 10 Mail App. On the left, you will see an option called Accounts. Click on it and a new column will slide in on the right.

Click on Add Account.
 

Step 2: Select Advanced setup.

Step 3: Select Internet email.
 

Step 4: Refer to the tables in the Locating the Email Client Configuration settings section above and based on your preferences, enter the respective hostnames, port numbers, and encryption methods for the Incoming Mail and Outgoing Mail servers.

Note: Uncheck the box that reads “Require SSL for outgoing email”

Click on Sign in.
 

Step 5: Your email account has been configured successfully!
Click on Done to conclude the process.
 

Step 6: You can now send and receive emails on your Email Client.