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Knowledge Base

How to Set Up Business and Enterprise Email in macOS Mail

When you want to configure Business or Enterprise Email in the macOS Mail app. This article explains how to set up Business and Enterprise Email in macOS Mail.

Locating the Email Client Configuration settings


Before you can start configuring your Email Account, you will first need to understand and find the settings needed for the configuration as follows.
 

Non-SSL Hostnames

 

If you are configuring your Email Client using your branded hostnames, you will not be able to use the SSL ports. In this case, you can use the following hostnames.

 

Outbound Server SMTPsmtp.domainname.comPort  25/587
Inbound Server IMAPimap.domainname.comPort 143
Inbound Server POPpop.domainname.comPort 110



The domainname.com in the above example needs to be replaced with your domain name. For example, if your domain name is example.com, the above-mentioned hostnames will be as follows:

  • smtp.example.com
  • imap.example.com
  • pop.example.com

 

SSL Hostnames

 

Our Email infrastructure supports TLS/SSL configurations on an Email Client too. We support STARTTLS on SMTP and SSL on IMAP and POP. Based on the product you have with us, you can use one of the following configurations.
 

Free Email or Business Email

Our Free Email and Business Email infrastructure is set up in two data centers. Depending upon where your order is provisioned, you will need to use one of the following hostnames.
 

Configuration 1

 

Outbound Server SMTP (STARTTLS)
smtp.mailhostbox.com
Port 25/587
Inbound Server IMAP (SSL)imap.mailhostbox.comPort 993
Inbound Server POP (SSL)pop.mailhostbox.comPort 995

 

Configuration 2

 

 us2.smtp.mailhostbox.comPort 25/587
 us2.imap.mailhostbox.comPort 993
 us2.pop.mailhostbox.comPort 995

 

Note: 

-- By default, all new orders are required to use Configuration 2. 

-- However, if you have old orders, you may need to use Configuration 1.

-- If you want to know for sure which configuration you need to use, you can simply go to your Email Admin Dashboard and go to Mail >> DNS Configuration
You will find your configuration under the heading Branding Configuration
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Enterprise Email

 

If you have the Enterprise Email with us, the configuration is pretty straightforward as follows.

 

Outbound Server SMTP (STARTTLS)us3.smtp.mailhostbox.comPort 25/587
Inbound Server IMAP (SSL)us3.imap.mailhostbox.comPort 993
Inbound Server POP (SSL)us3.pop.mailhostbox.comPort 995

 


Configuring your Email Client

 

  • Open the Mail application on a macOS system such as a MacBook

 

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  • Select Other Mail Account

 

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  • Enter the username and password for your email account with us and click on Sign In

 

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  • You have successfully set up your Email account

 

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  • You can now view your Inbox for any emails you receive

 

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  • You can also start composing your first email and send it to anyone over the internet

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