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Knowledge Base

How to Set Up Business and Enterprise Email on Android

Locating the Email Client Configuration settings


 
Before you can start configuring your Email Account, you will first need to understand and find the settings needed for the configuration as follows.

 
Non-SSL Hostnames

 

If you are configuring your Email Client using your branded hostnames, you will not be able to use the SSL ports. In this case, you can use the following hostnames. 
 
Outbound Server SMTP
smtp.domainname.com
Port 25/587
Inbound Server IMAP
imap.domainname.com
Port 143
Inbound Server POP
pop.domainname.com
Port 110

 


The domainname.com in the above example needs to be replaced with your domain name. For example, if your domain name is example.com, the above-mentioned hostnames will be as follows.
  • smtp.example.com
  • imap.example.com
  • pop.example.com

 

SSL Hostnames

 

Our Email infrastructure supports TLS/SSL configurations on an Email Client too. We support STARTTLS on SMTP and SSL on IMAP and POP. Based on the product you have with us, you can use one of the following configurations.
 
Free Email or Business Email
 
Our Free Email and Business Email infrastructure is set up in two data centers. Depending upon where your order is provisioned, you will need to use one of the following hostnames.
 
Configuration 1
 
Outbound Server SMTP (STARTTLS)
smtp.mailhostbox.com
Port 25/587
Inbound Server IMAP (SSL)
imap.mailhostbox.com
Port 993
Inbound Server POP (SSL)
pop.mailhostbox.com
Port 995
 

Configuration 2
 
Outbound Server SMTP (STARTTLS)
us2.smtp.mailhostbox.com
Port 25/587
Inbound Server IMAP (SSL)
us2.imap.mailhostbox.com
Port 993
Inbound Server POP (SSL)
us2.pop.mailhostbox.com
Port 995
 
Note: 

-- By default, all new orders are required to use Configuration 2.

-- However, if you have old orders, you may need to use Configuration 1.

-- If you want to know for sure which configuration you need to use, you can simply go to your Email Admin Dashboard and go to Mail >> DNS Configuration
You will find your configuration under the heading Branding Configuration

 
 
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Enterprise Email

 

If you have the Enterprise Email with us, the configuration is pretty straightforward as follows.
 
Outbound Server SMTP (STARTTLS)
us3.smtp.mailhostbox.com
Port 25/587
Inbound Server IMAP (SSL)
us3.imap.mailhostbox.com
Port 993
Inbound Server POP (SSL)
us3.pop.mailhostbox.com
Port 995
 
 
Configuring your Email Client

 

  • Android's default Email Client is the Gmail application. Launch the Gmail Application and in Settings, click on Add Account. Select Other.

 

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  • Enter your Email Address with us for your Email Hosting package that you have purchased and click on Manual Setup.

 

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  • Select the required incoming protocol POP or IMAP, depending upon your requirement. 

 

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  • Enter the password for your email account. 

 
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  • Refer to the Locating the Email Client Configuration Settings section above and enter the incoming and outgoing hosts and their ports respectively. 

 

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  • Leave the default settings checked. 

 
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  • Give a name to your account for your own reference. This is optional. 

 
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  • That's it! Your account is now ready to use. You can check the Inbox and start composing new emails. 

 
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