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Knowledge Base

How to Set Up Business and Enterprise Email on iPhone Using IMAP or POP

When you want to set up Business or Enterprise Email on your iPhone using IMAP or POP. This article explains how to configure the account in the iOS Mail app.
Locating the Email Client Configuration settings
 
Before you can start configuring your Email Account, you will first need to understand and find the settings needed for the configuration as follows.

 
Non-SSL Hostnames
 

If you are configuring your Email Client using your branded hostnames, you will not be able to use the SSL ports. In this case, you can use the following hostnames.
 
 

Outbound Server SMTP    smtp.domainname.com    Port 25/587
Inbound Server IMAP    imap.domainname.com    Port 143
Inbound Server POP    pop.domainname.com    Port 110


The domainname.com in the above example needs to be replaced with your domain name. For example, if your domain name is example.com, the above-mentioned hostnames will be as follows:
smtp.example.com
imap.example.com
pop.example.com
 

SSL Hostnames
 

Our Email infrastructure supports TLS/SSL configurations on an Email Client too. We support STARTTLS on SMTP and SSL on IMAP and POP. Based on the product you have with us, you can use one of the following configurations.

 
Free Email or Business Email
 

Our Free Email and Business Email infrastructure is set up in two data centers. Depending upon where your order is provisioned, you will need to use one of the following hostnames.
 
Configuration 1
 

Outbound Server SMTP (STARTTLS)    smtp.mailhostbox.com    Port 25/587
Inbound Server IMAP (SSL)    imap.mailhostbox.com    Port 993
Inbound Server POP (SSL)    pop.mailhostbox.com    Port 995
 

Configuration 2
 

Outbound Server SMTP (STARTTLS)    us2.smtp.mailhostbox.com    Port 25/587
Inbound Server IMAP (SSL)    us2.imap.mailhostbox.com    Port 993
Inbound Server POP (SSL)    us2.pop.mailhostbox.com    Port 995
 
Note:

-- By default, all new orders are required to use Configuration 2.
 
-- However, if you have old orders, you may need to use Configuration 1.

-- If you want to know for sure which configuration you need to use, you can simply go to your Email Admin Dashboard and go to Mail >> DNS Configuration
You will find your configuration under the heading Branding Configuration


 
 
Testing Image
Testing Image
 
Enterprise Email
 

If you have the Enterprise Email with us, the configuration is pretty straightforward as follows.
 

Outbound Server SMTP (STARTTLS)    us3.smtp.mailhostbox.com    Port 25/587
Inbound Server IMAP (SSL)    us3.imap.mailhostbox.com    Port 993
Inbound Server POP (SSL)    us3.pop.mailhostbox.com    Port 995
 
 
Configuring your Email Client

 
Go to your iPhone settings, and click on Accounts, and select Add Account.
 

 
Select Other.

 
On the next screen, select Add Mail Account
 

 

 
Enter your account details such as your name, username and password. 
 

 

 
Select POP or IMAP incoming protocol based on your requirement. 

 

 
Refer to the Locating the Email Client Configuration Settings section above and enter the incoming and outgoing hosts and their ports respectively. 

 
 
 

That's it! You have successfully configured your Email Account on Apple iPhone

 
 
You can now view the inbox and start composing new emails.