Title: How to Suspend an Email Account in Business and Enterprise Email  
PrimaryCategory: Business &amp; Enterprise Email  
Type: Procedural  
Tags: suspend email, account suspension, email management, unsuspend, temporary block  
Source UI Terms: Mail &gt;&gt; Manage Users / Accounts, Suspend, Unsuspend  
Source Reference: How to Suspend an Email Account in Business and Enterprise Email  

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### Procedural

Prerequisites:
- Access to the Business and Enterprise Email control panel.

Steps:
1) Go to **Mail &gt;&gt; Manage Users / Accounts** in your control panel.  
2) Locate the email account you want to suspend from the list and select the check-box next to it. You can select multiple accounts to suspend them simultaneously.  
3) Click on **Suspend**.

To re-enable a suspended account:  
1) Select the suspended account from the user list.  
2) Click on **Unsuspend**. This will allow the user to log in and access the email account again.

Warnings:
- Suspending stops the user from logging into the account and blocks new email delivery to the account.  
- Suspension does not delete existing emails; emails received before suspension remain intact.

Note:  
Suspension differs from deletion — deleting an email account removes all existing emails, but suspending only blocks access and stops new emails without deleting existing ones.

Summary:  
To temporarily disable an email account without deleting it, you can suspend it via the Mail &gt;&gt; Manage Users / Accounts section, which blocks login and new email delivery but retains existing emails. You can later unsuspend the account to restore access.

Evaluation Pairs:  
Q: What happens to emails already received when I suspend an email account?  
A: Suspending an account does not delete existing emails; they remain accessible when the account is unsuspended.  

Q: How can I suspend multiple email accounts at once?  
A: Select the checkboxes for multiple accounts in Mail &gt;&gt; Manage Users / Accounts and click Suspend.  

Q: How do I restore access to a suspended email account?  
A: Select the suspended account in the user list and click Unsuspend to re-enable login and email access.

<div>When you need to temporarily disable an email account without deleting it. This article explains how to suspend an email account in Business and Enterprise Email.</div>
<div> </div>
<div> </div>
<div>If you wish to temporarily block access to a particular email account, you can suspend the account. Suspension of an account:<br> </div>
<ul><li>
<div>Stops the user from logging into the account or accessing it through their email client.</div>
</li><li>
<div>Stops new email from being delivered to the account.<br> </div>
</li></ul>
<div> </div>
<h5><strong>How is this different from deleting the account?</strong><br> </h5>
<div>The difference between suspension and deletion is that on deleting an email account, all email that is already delivered to the account will also be deleted. Suspending an account would not affect the emails that have already<br>been received before the suspension.<br><br> </div>
<h5><strong>Suspending an email account:</strong><br><br> </h5>
<ol><li>
<div>Go to <b>Mail &gt;&gt; Manage Users / Accounts</b> in your control panel.</div>
</li><li>
<div>Locate the account that you wish to suspend from the list, and select the check-box before it. You can select multiple accounts for suspension at the same time.</div>
</li><li>
<div>Click on <i>Suspend</i>.<br> </div>
</li></ol>
<div> </div>
<div style="margin-left: 40px;"><img class="img-responsive" alt="Testing Image" src="http://assets.resourceserver.org/img/suspend.png" width="600"></img></div>
<div><br><br>If you wish to re-enable a suspended account, simply select the suspended account from the user list and click on <strong><i>Unsuspend</i></strong>.<br><br><br>This will enable the user to login into the account and access email again.</div>

When you need to temporarily disable an email account without deleting it. This article explains how to suspend an email account in Business and Enterprise Email.