Title: How to Switch Email View to List Mode in Business and Enterprise Email  
PrimaryCategory: Business &amp; Enterprise Email  
Type: Procedural  
Tags: webmail, email_view, conversation_thread, list_mode, inbox  
Source UI Terms: conversation cloud, list icon, Inbox, Webmail  
Source Reference: How to Switch Email View to List Mode in Business and Enterprise Email  

Prerequisites:  
- Access to Business and Enterprise Email Webmail interface.  

Steps:  
1) Open your Webmail and navigate to your Inbox.  
2) Locate the conversation cloud icon used for thread view.  
3) Click the list icon next to the conversation cloud icon to switch to list view, displaying emails as individual messages.  

Warnings:  
- None  

Summary:  
To disable conversation view and see individual emails instead of threads, simply click the list icon next to the conversation cloud icon in your Webmail Inbox.  

Evaluation Pairs:  
Q: How do I stop emails from appearing grouped in conversations in Webmail?  
A: Click the list icon next to the conversation cloud icon in your Inbox to switch from thread view to list view.  

Q: Where do I find the option to switch between thread and list views in Business and Enterprise Email?  
A: The option appears as icons at the top of your Inbox in Webmail — the conversation cloud for thread view and the list icon for list view.  

Q: What does the conversation cloud icon do in Webmail?  
A: It enables conversation threading, grouping messages with their replies into threads.

<p>When you want to disable conversation view in webmail. This article explains how to switch to list mode.</p>
<p> </p>
<p>There are two views for the emails in your Webmail’s Inbox</p>
<h3>Thread View</h3>
<p>Conversation threading is a feature in Webmail where the software aids you by visually grouping messages with their replies. These groups are called a conversation, topic thread, or simply a thread.</p>
<p>You can view the messages in thread view in Webmail by clicking the conversation cloud as shown in the image below. </p>
<p><img class="img-responsive" alt="Testing Image" src="http://assets.resourceserver.org/img/view1.jpg" width="600"></img></p>
<h3>List View</h3>
<p>Alternatively, if you wish to view your emails as individual messages and not as a thread, you can do so by clicking the list icon next to the conversation cloud icon as shown in the image below.</p>
<p><img class="img-responsive" alt="Testing Image" src="http://assets.resourceserver.org/img/view2.jpg" width="600"></img></p>

When you want to disable conversation view in webmail. This article explains how to switch to list mode.