How to Update Domain Contact Details Using Bulk Tools
When you want to update contact information for multiple domains at once. This article explains how to update domain contact details using Bulk Tools in the control panel.
Using the Bulk Modify interface, you can modify the Contact Details of your domain names in bulk.
For Resellers: The Bulk Modify tool is available only within the Customer Control Panel.
About Exceptions and Lock / Suspension
The Bulk Modification feature is not supported for domain names under the following extensions:
| .ASIA | .AU | .CA |
| .CN | .CO | .DE |
| .ES | .EU | .ME |
| .NL | .NZ | .RU |
| .TEL | .UK | - |
If the domain names are locked/suspended by us, they need to be first Unlocked / Unsuspended by us before you can proceed with the Bulk Contacts Modification.
To Modify Contacts in Bulk
- Log in to your Control Panel.
- In the Menu, point to Manage Orders -> Bulk Tools and then click Bulk Modify.
- Enter the domain names whose Contact information you wish to modify in the Domain Name field or search for the domain names using the Search form provided on the page.
NOTE
The Search tool will populate the Domain Name field with the domain names that meet the search criteria.
- Click the Continue button.
- Here, you may choose to modify the Contact Details by clicking the Use Another Contact link beside the Contact you want to modify.
- This will open a page listing all the Contacts you have added so far. Details of a particular Contact can be viewed by clicking the View Details link corresponding to that Contact. This will open the Contact Details view.
- Click the Contact ID or Email Address link to select the Contact for your domain name. The Contact can also be selected by clicking the Use This Contact button in the Contact Details view.
Contact Archival
NOTEUnused Contacts (except Default Contacts) that were created more than six months ago are archived. Archived Contacts will not appear in the List of Contacts, would not be searchable and will not be available for selection during bulk domain name modification.
- You can also add a new contact by clicking the Add New link on the Contacts list page and then submitting the details.
Contact Selection
NOTEIf you chose another Contact for the Registrant, you may choose to use the same Contact as the Technical, Billing and Admininstrative Contacts as well, by selecting the Yes radio button besides Use the Registrant Contact information for Technical, Billing, and Admin Contacts.
- Click the Submit button.
Tracking your Bulk Contacts Modification Action
You can track the status of your Bulk Contacts Modification Action from the Running Bulk Actions page.
Bulk Actions Limit
At any point in time, you can add up to 2 Bulk Actions. This implies that you would not be able to add another Bulk Transfer / Renewal / Name Server Modification / Contact Modification / Theft Protection / Privacy Protection Action if 2 Bulk Actions are already running. You will encounter the following message in case you try to do so:
You already have the maximum allowed number of Bulk Operations running. Please wait for at least one to complete before starting another.
You will be able to add another Bulk Action once one of the earlier actions has been processed completely.