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Knowledge Base

How to Update WHOIS Contact Details for a .RU Domain

When you need to update registrant contact details for your .RU domain name. This article explains how to modify WHOIS contact information in the control panel. 

Managing a .RU domain name requires specific procedures. Unlike most TLDs, it has only one contact type: the Registrant, or domain owner. This guide outlines how to update contact details such as phone number, email, and address, and request changes to sensitive information like name and organization. This resource will help individuals and organizations ensure their .RU domain contact information is accurate and compliant with Russian regulations.

Understanding .RU domain name Contacts

A .RU domain name has only 1 Contact - Registrant. The Registrant Contact represents the owner of the domain name.

Note

There are no Administrative, Technical, and Billing Contacts for .RU domain names.

The Whois lookup of a .RU domain name displays the owner as admin-contact.

General Contacts used for other domain name extensions (TLDs) can not be used for a .RU domain name. A .RU domain name has a separate Contacts database.

To Modify Phone, FAX, Email Address Details associated with a .RU domain name

  1. Log in to your Control Panelsearch for the domain name, and proceed to the Order Information view.

  2. Click the Contact Details link.

  3. The Current Registrant Contact will be displayed. You may modify the Phone, FAX, Email Address, and Contact information for the domain name by specifying it in the text boxes.

    Note

    The update will be applied to all the domain names using this particular Registrant Contact.

  4. Click Save Contact Details.

To Modify Name, Address, Organization, and Other Details associated with a .RU domain name

Contact our Support Team and provide us with the following details, so that we may create a new NIC-D handle for you:

  • For Organization: Indicate if the new Contact should be of the type Organization. Additionally, provide us with the following details to create the new Contact:

    • Name

    • Organization

    • Address

    • City

    • State

    • Zip Code

    • Country

    • Email

    • Phone Number with Country dialing code

    • Fax Number with Country dialing code (optional)

    • Legal Address: This needs to include a minimum of 2 words. This indicates the place of incorporation, including the Country of incorporation of the Organization.

      Example:

      New York, U.S.A.

    • Taxpayer Identification Number (code): This is a 10-digit number and is mandatory for Organizations incorporated in Russia.

    • Territory-linked Taxpayer Number (kpp): This is the Territory-linked Taxpayer number. This is a 9-digit number and is mandatory for Organizations incorporated in Russia.

    • Full Company Name: This is the legally registered company name, as mentioned in the Company Formation documents.

  • For Individual: Indicate if the new Contact should be of the type Individual. Additionally, provide us with the following details to create the new Contact:

    • Name

    • Organization (optional)

    • Address

    • City

    • State

    • Zip Code

    • Country

    • Email

    • Phone Number with Country dialing code

    • Fax Number with Country dialing code (optional)

    • Registrant's Name (preferably in Russian)

    • Passport Information (Document number, Issued by, Issued Date)

    • Birth Date (numeric DD.MM.YYYY)

After obtaining the new NIC-D from us, you need to submit the following documents along with the NIC-REG 10518:

Apart from the documents stated above, you also need to send the following documents to the Registrar RU-Center: