Knowledge Base

Reseller Account Initial Setup Configuration Guide

When you want to set up your reseller account before starting operations. This article explains the initial configuration steps in the reseller control panel.

Upon activating your Reseller account with us, you need to make the following settings within your Reseller Control Panel to begin selling Products to your Customers and Sub-Resellers:

Select your Selling and Accounting Currency
Products and Services Signup and their Configuration
Configure your Website
Configure Control Panels for your Customers and Sub-Resellers
Integrate your Customer Control Panels with your Website and Shopping Cart
Configure your Payment Collection Options
Configure Other Miscellaneous Options

Select your Selling and Accounting Currency

At the time of sign-up, you must carefully select your desired Selling and Accounting Currency.

Selling Currency: Your Selling Currency is the currency in which you wish to sell your Products and Services to your Customers and Sub-Resellers.
Accounting Currency: Your Accounting Currency represents the currency of the Country where your business is based or from where you would be filing your taxes from.

Note:
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Restrictions related to modifying your Selling and Accounting Currency

Add Funds in your Reseller Account

To let your Customers and Sub-Resellers buy Products and Services through you, you need to add and maintain sufficient funds in your Reseller Account with us.

Products and Services Signup and their Configuration

We offer a wide array of Products and Services that you can choose to sell. When you signup for a Reseller Account with us, you are automatically signed up for all Products and Services. This allows your Customers and Sub-Resellers to purchase all Products and Services from you.

However, you if do not wish to sell one or more of these Products/Services, you need to manually revoke signup for that Product/Service from your Control Panel.

You also need to configure various settings for these Products and Services before you get started.

Note: As a Reseller of our brand, you will be automatically signed up for Domain Forwarding, Mail Forwarding and DNS Services. These Services will be provided free upon purchasing any other Product/Service offered by us and can not be purchased independently. Upon signing up for any Product/Service, you may consider setting up a Tax rule to collect taxes from your Customers and Sub-Resellers.

Domain Registration
Single Domain Linux Hosting
Single Domain Windows Hosting
Multi Domain Linux Hosting
Multi Domain Windows Hosting
Reseller Linux Hosting
Reseller Windows Hosting
Dedicated Server Linux
Web Services
Enterprise Email
Enterprise Email Lite

Configure your Website

We offer you the following options for integrating these Products and Services with your Website:

Setup SuperSite for your Customers

You may use our ready-made private labeled SuperSite for all your retail business.

It is recommended that you undertake the following on your SuperSite to improve your Customer's experience:

Brand the URL for your SuperSite.
Note:
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Branding your SuperSite URL Video
Customize the Header and Footer of your SuperSite.
Specify the Additional Payment Options for your Customers/Sub-Resellers in the SuperSite.
Customize the content of the Static bar on your SuperSite.
Customize the content of the Contact Us page on your SuperSite.

And/Or

Use our HTTP API to integrate the Products and Services with your own website

Along with your Reseller account, you get a comprehensive HTTP API. All Resellers have API access to the system. Every functionality of the system is available as an API call.

Note:

The API Integration method is recommended only if you have a proficient software development team.

Configure Control Panels for your Customers and Sub-Resellers

We provide you with comprehensive private-labeled Control Panel for your Customers and Sub-Resellers, in order to manage the Products and Services they purchase from you. You may either:

Use our ready-made private labeled Control Panels

The Control Panels allow your Customers and Sub-Resellers to place, manage, upgrade, downgrade, use, renew, delete, suspend/unsuspend, lock their Orders for various Products and Services from a single management window.

It is recommended that you undertake the following if you are using our Control Panels:

Setup your Company logo within your Customers/Sub-Resellers Control Panels.
Customize the Footer of your Customer/Sub-Reseller Control Panels.

Build your own Control Panels using our HTTP API

If you are already selling several other Products and Services to your existing clients through another interface/Control Panel and do not want to add the burden of introducing the new Control Panels to them, you could use our HTTP API to integrate provisioning and management of these Products and Services in your existing interfaces and Control Panels.

Our brand provides you a HTTP API, that you can use to integrate your Products, Services and Control Panels with the system.

Note: Note The API Integration method is recommended only if you have a large Customer base and employ the services of a proficient software development team.

Integrate your Customer Control Panels with your Website and Shopping Cart

Once you have configured your Website and Control Panels for your Customers (as mentioned in the last 2 steps), you should configure the integration between the Customer Control Panels and your Website, so that your Customers get redirected from their Control Panels to your Website when they make any purchases.

Update your Contact Information

Personal Information such as your Brand Name, your Website URL, your personal Language Preferences can be easily customized from your Reseller Control Panel.

Company Contact Information

The system automatically sends emails to your Customers and Sub-Resellers, from the e-mail addresses and From Names, specified in your Contact Information interface.

You should update the contact details of various departments (like Sales, Billing, Support) in your company, to ensure that all communication with your Customers and Sub-Resellers is carried out using your branded email addresses and email signatures.

Configure your Payment Collection Options

Setup your Online Credit Card Payment Gateway

The system allows you to integrate any Payment Gateway of your choice to collect money online from your Customers and Sub-Resellers.

Specify Offline Payment Collection Methods for your SuperSite

Apart from collecting funds via a Payment Gateway, you should also describe other offline means (like Check, Wire) for receiving funds from your Customers, during their shopping process, within the SuperSite.

Specify Offline Payment Collection Methods for the Control Panel

You may also present within the Control Panels other offline means of receiving funds from your Customers and Sub-Resellers.

Configuring Payment Collection Parameters

You can let the system assist you, in collecting payments from your Customers by specifying appropriate Payment Collection Parameters for every Product and Service.

Configure Other Miscellaneous Options

Set your Funds Threshold Level

You should ensure that you always have a positive and healthy balance in your Advance Account with us, to allow uninterrupted execution of your Customers and Sub-Resellers Orders. By setting a reasonably high Funds Threshold Level within your Control Panel, you allow the system to remind you via e-mails when your balance falls below this level.

Create Company Users

Create independent Control Panel logins for your staff in various departments (like Sales, Billing, Support), to enable them to effectively manage your business.

Sub-Reseller Signup options

The system lets you control Sub-Reseller sign-ups under you, in several ways. You should carefully choose the one that best fits your business.