Understanding Customer and Sub-Reseller Transactions in the Reseller Control Panel

When you want to understand how transactions work for customers and sub-resellers in the Reseller Control Panel. This article explains transaction types such as invoices, receipts, credit notes, and debit notes, along with transaction listing, searching, pending payments, and transaction-specific actions.

In your Control Panel, you can access various list views for viewing Transactions of your Customers and Sub-Resellers. Here are some of the ways you can see transactions of your Customers and Sub-Resellers

• To view the Pending Invoices and Debit Notes of your Customers or Sub-Resellers, click the Billing Sub-menu in the respective Menus for Customers and Sub-Resellers and then click Pending Payment.
• Alternatively, under this Billing Sub-menu, you can choose List Transactions to list all types of transactions, or Search Transactions to narrow down to a specific one.
• Transactions of a Specific Customer or Sub-Reseller are also accessible from the Customer or Sub-Reseller Details view.
• If any Pending unpaid Invoices for an Order are visible in that Order's Details view, too.

All transaction List views contain the list of transactions and allow searching through transactions.

In any List view, you can click the transaction description to check the Details view of that transaction. The Details view of the transaction allows you to perform actions specific to the transaction type. For instance, the Details view of an Invoice allows you to pay for it, cancel it, execute any associated requests, etc.

The most important type of Transaction is Invoices. Make sure you check out the detailed sections on all aspects related to Invoices to fully utilize all the features available to you.