Title: Understanding Session Timeout in the Reseller Control Panel  
PrimaryCategory: Account Management &amp; Billing  
Type: Informational  
Tags: session_timeout, reseller_control_panel, security, login_issue, inactivity  
Source UI Terms: Reseller Control Panel, You need to be logged in to perform this action  
Source Reference: Understanding Session Timeout in the Reseller Control Panel  

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### Key Info

The session timeout in the Reseller Control Panel is a security feature that defines the duration for which a session remains valid and accessible. This time period is 15 minutes. If there is no activity during this period, the session automatically expires to help secure your account by logging you out.

When a session has timed out, if you try to perform any action, you will see the following error message:

*You need to be logged in to perform this action.*

To continue, you must log in again to your Reseller Control Panel before performing any actions.

### Summary

The Reseller Control Panel automatically logs you out after 15 minutes of inactivity to protect your account, requiring you to log in again if your session times out.

### Evaluation Pairs

Q: What happens if I am inactive in the Reseller Control Panel for 15 minutes?  
A: Your session will time out, and you will be automatically logged out for security.

Q: What error message do I see if my session has timed out and I try to perform an action?  
A: You will see: &quot;You need to be logged in to perform this action.&quot;

Q: How do I continue using the Reseller Control Panel after my session times out?  
A: You need to log in again to your Reseller Control Panel before performing any action.

<p>When you are logged out automatically due to inactivity. This article explains how session timeout works, why it happens, and how to log in again to continue using the Reseller Control Panel securely.</p>
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<h1 class="title page-title"><span class="field field--name-title field--type-string field--label-hidden">Session Timeout</span></h1>
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<p>The session timeout is a concept that the system uses to define a time period in which a <strong>Reseller Control Panel</strong> session is valid/accessible. This time period is <em>15 minutes</em>. The session timeout ensures that you are logged out of your Reseller Control Panel automatically, when you are not using it and helps in keeping it secure.</p>
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<p>You will encounter the below error message in case you try to perform any action and your Reseller Control Panel session has timed out -</p>
<p><font color="#FF0000"><em>You need to be logged in to perform this action.</em></font></p>
<p>You need to login to your Reseller Control Panel again and perform the desired action.</p>
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When you are logged out automatically due to inactivity. This article explains how session timeout works, why it happens, and how to log in again to continue using the Reseller Control Panel securely.