Knowledge Base
Why Your Website Shows a Parking Page Even When Domain and Hosting Are Active
When your website displays a parking page even though your domain and hosting are active. This article explains common causes such as incorrect name servers or expired name server domains, and how to resolve the issue.
Issue :
Issue :
A Parking page shows up on the Website even when the Domain and Hosting are active.
Solution :
There are 2 reasons why a Parking page shows up on the Website even when the Domain and Hosting are active:
-
Your Domain name points to some Parking page Name Servers, like
dns1.parking-page.net
dns2.parking-page.net
dns5.parkpage.foundationapi.com
dns6.parkpage.foundationapi.com
dns.parkpage.foundationapi.com
dns2.parkpage.foundationapi.com
dns21.parkpage.foundationapi.com
dns22.parkpage.foundationapi.com
dns3.parkpage.foundationapi.com
dns4.parkpage.foundationapi.com
dns2.parking-page.net
dns5.parkpage.foundationapi.com
dns6.parkpage.foundationapi.com
dns.parkpage.foundationapi.com
dns2.parkpage.foundationapi.com
dns21.parkpage.foundationapi.com
dns22.parkpage.foundationapi.com
dns3.parkpage.foundationapi.com
dns4.parkpage.foundationapi.com
-
What you need to do is explicitly change the Name Servers back to the correct Authoritative ones, so that the 'A Records/CNAME Records' added in the Zone of those Name Servers are fetched correctly. You will need to wait for 24-48 hours for the Name Servers to propagate, once that happens your Website should begin resolving seamlessly.
NOTE : There are 2 reasons why your Domain name may point to Parking page Name Servers : 1. They may have been explicitly added 2. The Domain may have expired and on renewal of the Domain name due to some issues with the connections to the Registry the Name Servers were not updated to the correct Authoritative Name Servers from the Parking page Name Servers.
- The Domain name of the Name Servers has expired and hence all Domains pointing to those Name Servers are showing a Parking page.
For Example: The domain name 'abc.com' points to 'ns1.pqr.net and ns2.pqr.net'. Now, 'pqr.net' has expired because of which the Domain name 'abc.com' shows the Parking page. What you need to do is either renew the Domain name for the Name Servers or modify the Name Servers to another set of Name Servers that are Active. Please wait for the Name Servers to propagate, once that happens your Website should begin resolving seamlessly.
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