Knowledge Base
Categories: Refunds & Cancellations
Can I Cancel My Withdrawal Request?
Summary
Use this article to understand how to request the cancellation of a withdrawal (refund) request.
How Can I Cancel My Withdrawal Request?
If you want to cancel your withdrawal request, raise a billing ticket and provide the following information:
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Withdrawal amount
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4-digit Support PIN associated with your account
Our Billing team will review your cancellation request based on the current status of your refund.
What Happens Next?
If your refund has not yet been processed, our Billing team will cancel your withdrawal request.
If your refund has already been processed, your withdrawal request cannot be cancelled.
We will update you through your existing billing ticket once your cancellation request has been reviewed.
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