How to Process Refund Requests for Customers or Sub-Resellers
When you need to complete refund withdrawals. This article explains how to process refund requests in the billing system.
Customers & Sub-ResellersRefunds & CancellationsCan I Change My Refund Method?
Use this article to understand whether you can change the refund method for your withdrawal (refund) request.
Refunds & CancellationsWhen and Where Will I Receive My Withdrawn Funds?
Use this article to understand where your withdrawn funds will be sent, when they will be credited, and what information you may need to provide based on when your most recent payment was made.
Refunds & CancellationsHow Do I Withdraw Funds from My Account?
Use this article to learn how to withdraw funds from your account and understand the withdrawal process and expected processing timeline.
Refunds & CancellationsHow to Cancel an Unpaid Order or Invoice from the Customer Control Panel
When you want to cancel an unpaid order or invoice before making payment. This article explains how to cancel pending invoices from the Customer Control Panel, confirm the cancellation, and understand how cancelling an invoice affects the associated service order.
Orders & Order ActionsRefunds & CancellationsHow to Handle Payment Chargebacks for Customers or Sub-Resellers
When payments are reversed or disputed. This article explains how to handle chargebacks for customers or sub-resellers.
Customers & Sub-ResellersInvoices, Payments & BalancesRefunds & CancellationsCan I Cancel My Withdrawal Request?
Use this article to understand how to request the cancellation of a withdrawal (refund) request.
Refunds & CancellationsWhy Was My Refund Request Cancelled?
Use this article to understand why your refund request may have been cancelled and what you need to do next.
Refunds & CancellationsHow Do I Reverse Virtual Funds Added to a Sub-Reseller or Customer?
Use this article to learn how to reverse virtual funds that were previously added to a sub-reseller's or customer's account.
Customers & Sub-ResellersRefunds & CancellationsHow to List and Manage Web Hosting Orders
When you want to review or manage your web hosting orders. This article explains how to list and manage web hosting orders.
Refunds & Cancellations