How to Withdraw Funds from Your Account
When you want to withdraw available funds from your account. This article explains how to request a refund, available payout options, refund conditions, and possible deductions due to policies, currency conversion, or bank charges.
Invoices, Payments & BalancesRefunds & CancellationsHow to Request a Refund in the Control Panel
When you want funds returned to your original payment method. This article explains how to request a refund using the control panel.
Refunds & CancellationsCancel Pending Invoice or Debit Note
When you want to cancel a pending invoice or debit note. This article explains how the cancellation process works, including how credit notes are created, how payments are adjusted, and how bad debt scenarios are handled.
Invoices, Payments & BalancesRefunds & CancellationsHow to Cancel an Unpaid Order or Invoice from the Customer Control Panel
When you want to cancel an unpaid order or invoice before making payment. This article explains how to cancel pending invoices from the Customer Control Panel, confirm the cancellation, and understand how cancelling an invoice affects the associated service order.
Orders & Order ActionsRefunds & CancellationsHow to Process Refund Requests for Customers or Sub-Resellers
When you need to complete refund withdrawals. This article explains how to process refund requests in the billing system.
Customers & Sub-ResellersRefunds & CancellationsHow to Handle Payment Chargebacks for Customers or Sub-Resellers
When payments are reversed or disputed. This article explains how to handle chargebacks for customers or sub-resellers.
Customers & Sub-ResellersInvoices, Payments & BalancesRefunds & CancellationsHow to List and Manage Web Hosting Orders
When you want to review or manage your web hosting orders. This article explains how to list and manage web hosting orders.
Refunds & Cancellations