Title: How to Disable 2-Step Verification for a Customer or Sub-Reseller
PrimaryCategory: Account Management &amp; Billing
Type: Procedural
Tags: two_factor_auth, disable_2step_verification, customer_account, sub_reseller
Source UI Terms: Control Panel, Customer Name, Disable 2-Step Verification, Yes
Source Reference: How to Disable 2-Step Verification for a Customer or Sub-Reseller

Prerequisites:
- You must have access to the Control Panel with sufficient permissions.

Steps:
1) Log in to your Control Panel.
2) Select the Customer or Sub-Reseller account for which you want to disable 2-Step Verification.
   - Click on the Customer Name.
3) Disable 2-Step Verification.
   - Click on the Disable 2-Step Verification button.
   - Click Yes to confirm.

Note: Your Customer or Sub-Reseller will receive an email notifying them that 2-Step Verification was disabled for their account.

Summary:
To disable 2-Step Verification for a customer or sub-reseller, log in to your Control Panel, select the account, and click Disable 2-Step Verification, then confirm. The account holder will be notified by email.

Evaluation Pairs:
Q1: How do I disable 2-Step Verification for a customer account?
A1: Log in to your Control Panel, select the customer by clicking their name, then click Disable 2-Step Verification and confirm by clicking Yes.

Q2: Will the customer be notified if I disable their 2-Step Verification?
A2: Yes, the customer or sub-reseller will receive an email notifying them that 2-Step Verification was disabled.

Q3: Is the process different for sub-reseller accounts?
A3: No, the process to disable 2-Step Verification is the same for both customers and sub-resellers.

<p>When you want to disable 2-Step Verification for a customer or sub-reseller account. This article explains how to access the account from the Control Panel and disable 2-Step Verification.</p>
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<h1 class="title page-title"><span class="field field--name-title field--type-string field--label-hidden">How do I disable 2-Step Verification for my Customer / Sub-Reseller?</span></h1>
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<p>Follow the steps below to disable 2-Step Verification for your Customers. The process is similar for Sub-Resellers.</p>
<h3><a name="heading_0"></a><strong>Step 1</strong>: Log in to your Control Panel. </h3>
<h3><a name="heading_1"></a><strong>Step 2</strong>: Select the Customer for which you want to disable 2-Step Verification.</h3>
<p> </p>
<ul><li>Click on the Customer Name</li></ul>
<p> </p>
<h3><a name="heading_2"></a><strong>Step 3</strong>: Disable 2-Step Verification.</h3>
<ul><li>
<p>Click on the <i>Disable 2-Step Verification</i> button.</p>
<p> </p>
</li><li>
<p>Click on <i>Yes</i> to confirm.</p>
<p> </p>
</li></ul>
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<p><span style="text-decoration: underline;"><strong>Note</strong></span></p>
<p>Your Customer / Sub-Reseller will be sent an email notifying them that 2-Step Verification was disabled for their account.</p>
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When you want to disable 2-Step Verification for a customer or sub-reseller account. This article explains how to access the account from the Control Panel and disable 2-Step Verification.

How to Disable 2-Step Verification for a Customer or Sub-Reseller

How do I disable 2-Step Verification for my Customer / Sub-Reseller?

Step 1: Log in to your Control Panel.

Step 2: Select the Customer for which you want to disable 2-Step Verification.

Step 3: Disable 2-Step Verification.