How to Move an Order to Another Customer Account
When you need to transfer a service order to another customer account. This article explains how to move an order between accounts using the control panel.
Customers & Sub-ResellersOrders & Order ActionsUnderstanding Pricing Slabs for Customers and Sub-Resellers
When you want to understand how slab-based pricing works for customers and sub-resellers in the Reseller Control Panel. This article explains total receipts, slab thresholds, Web Services order-based eligibility, and how pricing changes based on purchase volume and configured pricing slabs.
Customers & Sub-ResellersPricing, Discounts & CouponsHow to Process Refund Requests for Customers or Sub-Resellers
When you need to complete refund withdrawals. This article explains how to process refund requests in the billing system.
Customers & Sub-ResellersRefunds & CancellationsHow to Set Custom Pricing for Customers or Sub-Resellers
When you want to assign custom product pricing for specific customers or sub-resellers. This article explains how to set custom pricing for customers or sub-resellers.
Customers & Sub-ResellersPricing, Discounts & CouponsOverview of Payment Gateway Transactions and Access Control
When you want to understand how payment gateway transactions and access permissions work in the Reseller Control Panel. This article explains invoice payments, add funds transactions, receipt generation, gateway access levels, and customer or sub-reseller access restrictions.
Customers & Sub-ResellersInvoices, Payments & BalancesHow to Use the Spam Processing Tool in the Reseller Control Panel
When you need to manage spam complaints related to domains under your reseller account. This article explains how to use the Spam Processing Tool in the Reseller Control Panel.
Customers & Sub-ResellersOrders & Order ActionsHow to Handle Payment Chargebacks for Customers or Sub-Resellers
When payments are reversed or disputed. This article explains how to handle chargebacks for customers or sub-resellers.
Customers & Sub-ResellersInvoices, Payments & BalancesRefunds & CancellationsHow to Move an Order Between Customer Control Panels
When you want to transfer a service order to another customer control panel. This article explains how to move an order between customer control panels.
Customers & Sub-ResellersOrders & Order ActionsListing and Managing Orders in the Reseller Control Panel
When you want to view and manage orders in the Reseller Control Panel. This article explains how to list orders, apply filters based on product, status, expiry, customer, or sub-reseller, and access order details for management.
Customers & Sub-ResellersOrders & Order ActionsManage Sub-Reseller Password Reset and Login Access in the Control Panel
When you need to help sub-resellers regain access to their Control Panel accounts. This article explains password reset methods, sending reset instructions, changing passwords, sub-reseller login access, password requirements, temporary login links, and related security limitations.
Your Profile & SecurityCustomers & Sub-Resellers