How to Move an Order Between Customer Control Panels
When you want to transfer a service order to another customer control panel. This article explains how to move an order between customer control panels.
Customers & Sub-ResellersOrders & Order ActionsHow to Set Custom Pricing for Customers or Sub-Resellers
When you want to assign custom product pricing for specific customers or sub-resellers. This article explains how to set custom pricing for customers or sub-resellers.
Customers & Sub-ResellersPricing, Discounts & CouponsAdd or Manage a Sub-Reseller in the Reseller Control Panel
When you want to add a Sub-Reseller under your Reseller account or modify Sub-Reseller details from the Reseller Control Panel. This article explains Sub-Reseller sign-up options, username restrictions, and steps to modify the Sub-Reseller’s legal name or country.
Customers & Sub-ResellersHow to Move an Order to Another Customer Account
When you need to transfer a service order to another customer account. This article explains how to move an order between accounts using the control panel.
Customers & Sub-ResellersOrders & Order ActionsUnderstanding Pricing Slabs for Customers and Sub-Resellers
When you want to understand how slab-based pricing works for customers and sub-resellers in the Reseller Control Panel. This article explains total receipts, slab thresholds, Web Services order-based eligibility, and how pricing changes based on purchase volume and configured pricing slabs.
Customers & Sub-ResellersPricing, Discounts & CouponsListing and Managing Orders in the Reseller Control Panel
When you want to view and manage orders in the Reseller Control Panel. This article explains how to list orders, apply filters based on product, status, expiry, customer, or sub-reseller, and access order details for management.
Customers & Sub-ResellersOrders & Order ActionsUnderstand Debit Notes in the Reseller Control Panel
When you need to deduct funds from a customer or sub-reseller account. This article explains what debit notes are, how they differ from invoices, key debit note fields, payment and cancellation actions, bad debt handling, and how debit notes affect total receipts.
Customers & Sub-ResellersInvoices, Payments & BalancesHow to Process Refund Requests for Customers or Sub-Resellers
When you need to complete refund withdrawals. This article explains how to process refund requests in the billing system.
Customers & Sub-ResellersRefunds & CancellationsOverview of the Default Customer Account for Resellers
When you want to understand how reseller-owned orders are initially managed. This article explains the purpose of the default customer account for resellers.
Customers & Sub-ResellersHow to Disable 2-Step Verification for a Customer or Sub-Reseller
When you want to disable 2-Step Verification for a customer or sub-reseller account. This article explains how to access the account from the Control Panel and disable 2-Step Verification.
Your Profile & SecurityCustomers & Sub-Resellers