How to Set Custom Pricing for Customers or Sub-Resellers

When you want to assign custom product pricing for specific customers or sub-resellers. This article explains how to set custom pricing for customers or sub-resellers.


The System offers tremendous versatility with respect to setting the Selling Price. Apart from the Pricing Slabs and Pricing Bands, you also have the ability to set a Specific Selling Price for any Customer or Sub-Reseller. The Specific Pricing overrides the Pricing Slab / Pricing Band-based Pricing for that Product. If you put a Specific Pricing for any of your Customers or Sub-Resellers, then irrespective of the Slab / Band that your Customer or Sub-Reseller is in, the Specific Pricing will always be applied, until removed.

Setting Specific Pricing for your Customer/Sub-Reseller

1. Login to your Control Panel.
2. Search for the particular Customer / Sub-Reseller for whom you want to set Specific Pricing for any Product.
3. Click the Customer / Sub-Reseller Name to proceed to the Order Information view.
4. Select the Product whose Pricing you wish to modify and click the Pricing button.
5. You will be presented with an interface from which you can view your Cost Price along with generic Pricing Slabs. You may refer to these while setting the Specific Pricing for this Product for a Customer or sub-reseller.
6. Set the desired Pricing.
   
   
   Note
   
   You may also choose to offer Specific Pricing to a Sub-Reseller for a particular period of time, only in case of the following Products:

   • Domain Registration
   • Web Services
   • Single Domain Linux Hosting
   • Single Domain Windows Hosting
   • Multi Domain Linux Hosting
   • Multi Domain Windows Hosting
   • Reseller Linux Hosting
   • Reseller Windows Hosting
   • Dedicated Server Linux
   • Enterprise Email
   • Enterprise Email Lite
   • In the Specific Price Period interface, click the textbox under From and set the start date that pops up in the calendar. This date needs to be in the future. The Specific Pricing becomes applicable from 00:00:00 hours GMT/UTC on that day.
   • Click the textbox under To and set the end date that pops up in the calendar. This date needs to be on or after the start date. The Specific Pricing ceases to be effective from 23:59:59 hours GMT/UTC on that day. Set the desired Pricing.
7. Click the Set Specific Selling Price or Update button to save your changes.
   
   
   Note

   • The prime motive of setting specific pricing for a particular customer or sub-reseller is to give them lower pricing than the standard pricing they would have otherwise received. You may even set the Specific Pricing to zero (0).
   • You may even set the Specific Pricing to zero (0).
     
     Example:
     
     
   • If you set the Domain Name Transfer price for the COM domain to 0 for a particular Customer, then that Customer would be able to Transfer .COM domain names for free.
   • When you set the Specific Pricing to zero (0), an Invoice is still raised for that Product/Service, but its value is zero (0). This is done only from the perspective of recording the transaction. Your Customer/Sub-Reseller is never asked to pay for this Invoice.
   • When you remove the Specific Pricing for a particular Customer or Sub-Reseller, the Slab Price applicable to that Customer or Sub-Reseller based on their Total Receipts figure will immediately begin to apply. The Total Receipts figure does not apply in the case of:
     

     • Customers for the Domain Registration Product, as Telescopic Pricing applies
     • Both customers and sub-resellers for the web services product get charged based on telescopic pricing. In contrast, sub-resellers are charged based on pricing bands.
     • Both customers and sub-resellers for the single domain Linux hosting product get charged based on telescopic pricing. In comparison, sub-resellers are charged as per pricing bands.
     • For the web services product, both customers and sub-resellers are charged based on telescopic pricing, while sub-resellers are charged according to pricing bands.
     • Both customers and sub-resellers of the multi-domain Linux hosting product.
     • Both customers and sub-resellers are accountable for reseller Windows hosting products.
     • Both customers and sub-resellers are responsible for reseller Linux hosting products.
     • Both customers and sub-resellers are responsible for reseller Windows hosting products.
     • Both customers and sub-resellers of the Dedicated Server Linux product.
     • Both customers and sub-resellers of the enterprise email product.
     • Both customers and sub-resellers of the Enterprise Email Lite product.