Upgrade or Downgrade a Hosting or Product Plan
When you want to change your current hosting or product plan. This article explains how plan upgrades and downgrades work, product-specific limitations, VPS upgrade conditions, switching impacts, and billing considerations when changing plans.
Orders & Order ActionsInvoices, Payments & BalancesHow to Fix Orders Stuck in Processing
When an order stays in processing and does not complete. This article explains why orders get stuck in processing and how to resolve it.
Orders & Order ActionsHow to Move an Order to Another Customer Account
When you need to transfer a service order to another customer account. This article explains how to move an order between accounts using the control panel.
Customers & Sub-ResellersOrders & Order ActionsUnderstanding “Order Locked in Processing” Messages
Learn what "Order Locked in Processing" means for your domain. Explore causes like connection issues and insufficient funds affecting your order status.
Orders & Order ActionsInvoices, Payments & BalancesHow to Set Up Order Auto-Renewal
When you want your domains or hosting services to renew automatically before expiry. This article explains how to enable or manage order auto-renewal in the control panel.
Orders & Order ActionsInvoices, Payments & BalancesUnderstanding Orders Locked in Processing Due to Insufficient Funds
When your orders remain stuck in processing due to insufficient funds in the Reseller Control Panel. This article explains why orders get locked and how to retry or cancel them after adding funds.
Orders & Order ActionsInvoices, Payments & BalancesHow to Cancel an Unpaid Order or Invoice from the Customer Control Panel
When you want to cancel an unpaid order or invoice before making payment. This article explains how to cancel pending invoices from the Customer Control Panel, confirm the cancellation, and understand how cancelling an invoice affects the associated service order.
Orders & Order ActionsRefunds & CancellationsHow to Use the Spam Processing Tool in the Reseller Control Panel
When you need to manage spam complaints related to domains under your reseller account. This article explains how to use the Spam Processing Tool in the Reseller Control Panel.
Customers & Sub-ResellersOrders & Order ActionsHow to Configure General Finance Settings in the Reseller Control Panel
When you want to configure finance and billing settings for your reseller account. This article explains how to manage currencies, exchange rates, transaction limits, payment settings, and financial notifications in the Reseller Control Panel.
Orders & Order ActionsHow to Move an Order Between Customer Control Panels
When you want to transfer a service order to another customer control panel. This article explains how to move an order between customer control panels.
Customers & Sub-ResellersOrders & Order Actions